Ollie White standing beside his paintings at Something Borrowed exhibition
Ollie White on Turning Everyday Objects Into Psychological Spaces
Five tips for running a successful pub
Above the Ordinary: Brad Walls and the Art of Aerial Storytelling
aerial storytelling by Brad Walls

Five tips for running a successful pub

work 3
Photo by Buro Millennial / Pexels

Pubs have long been the heart of British communities, places where friendships are forged, stories are shared and traditions are upheld.

Despite challenges such as rising costs and shifting consumer habits, the pub industry remains a cornerstone of social life across Britain. In fact, data from parliament states that the brewing and pub sectors contribute over £20 billion to the economy.

If you want to take a piece of the pie and run a pub that thrives in 2025 and beyond, here are five practical tips to help you succeed.

  1. Provide an inviting social hub

Creating a welcoming atmosphere is important in attracting and retaining pub-goers.

Consider your décor, lighting and music to set the right mood. A well-lit space with comfy seating and a thoughtfully curated playlist can make all the difference.

Make sure your establishment is clean and well-maintained throughout to showcase the quality of your offering.

Providing friendly and high-quality service is also key, so take some time to train your staff on the level that’s required.

  1. Offer modern pub grub

Today’s pub-goers expect more than a pint – they’re looking for quality food too.

Consider offering elevated dishes that go beyond traditional pub fare. Whether you opt for hearty meals or lighter bites, ensure your menu caters to diverse tastes and dietary requirements.

Regularly updating your offerings with seasonal, local ingredients can also keep customers coming back to try new dishes.

  1. Create a sense of community

Consider how you can engage with local residents to turn occasional visitors into regulars. For instance, could you host regular events like quiz nights, live music or themed evenings?

These types of events not only provide entertainment but also foster a sense of community among local people. This may help to increase footfall and customer loyalty.

  1. Consider the costs

Running a pub involves various costs, such as staff wages, utilities, stock and maintenance.

It’s essential to regularly review your expenses and identify areas where you can improve efficiency without compromising on quality.

Implementing energy-saving measures and negotiating with suppliers can help reduce overheads. Also, think about diversifying your revenue streams, such as offering takeaway services or hosting private events.

  1. Prioritise the practicalities

Ensuring your pub operates successfully requires paying attention to legal and safety requirements.

This includes obtaining the appropriate licenses and permits, adhering to health and safety regulations and looking into the right level of pub insurance.

You’ll also need to comply with employment law, such as the national minimum wage and working time regulations. It may be beneficial to consult with professionals outside your business who can help you with compliance. 

Running a successful pub is about creating a space where people feel welcome and eager to return. By focusing on areas like these and seeking professional advice, you can build an establishment that truly withstands the test of time.